During the annual GEL conference, I'm lucky to lead a great group of GEL attendees on a sweetriot cacao tour. We can't disclose all of our secret stops, but we love to visit special chocolate/foodie finds in the Village and also to share the history of sweetriot.
This is one of my favorite speaking engagements of the year as I also talk about the design background around sweetriot and how we designed with our customers rather than for them. We used forms of design ethnography, which you can learn more about here.






























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